Why walking helps support
Ticket triage, knowledge base updates, and between-call recovery all benefit from movement. Support is emotionally taxing — walking helps prevent the afternoon burnout that kills response quality.
When to stop walking
Live phone calls and video support sessions. Microphone pickup of motor noise and footstep vibration can leak into conversations. Walk between calls, not during them.
What matters most for support
Noise level is the top priority. Quick start/stop is second — support queues are unpredictable. The treadmill needs to be whisper-quiet and easy to pause instantly when a call comes in.